Sony Online Entertainment (SOE) tells news that its PlayStation Network (PSN Network) and Qriocity service could be back online this week. Since the PS3 Network outage, seventy-five million SOE customers have been impacted. But on Monday, Sony Online Entertainment told news that twenty-five million SOE users were the victims of a security breach. SOE tells news that it’s now working with federal investigators, while internallyattempting to get the PSN Network back online this week.
Kazuo Hirai, chief of Sony Corp.’s PlayStation video game unit, in a news statement Monday tells customers that he is hoping to get, at least parts of, the PSN Network back online this week. Second, Hirai tells news that SOE is working with the FBI to handle the security breach of its San Diego, Center.
In a news statement today, Sony Online Entertainment said that on Monday it learned that SOE customer personal and financial information was stolen during a breach on April 16 and April 17.
While initial erroneous news reports claimed that all seventy-five million SOE customers were victims of the breach, Sony Online Entertainment says the number is instead 24.6 million SOE accounts. Of those account, Sony OnlineEntertainment tells news that there are roughly thirteen thousand SOE non U.S. customers and eleven thousand EU customers. The news statement does not indicate how many U.S. customers could be victims.
Sony Online Entertainment tells news that the cause of the breach was SOE’s backbone using an outdated database that used a 2007 platform. Sony did not tell news why, in 2011, it was still using “an outdated database from 2007.”
“SOE will grant customers 30 days of additional time on their subscriptions, in addition to compensating them one day for each day the system is down” the company added.
While Sony initially told news that an “external intrusion” was to blame for its outage, Sony later said that infrastructure issues are causing the further delay. “Our efforts to resolve this matter involve re-building our system to further strengthen our network infrastructure” said PlayStation communications chief Patrick Seybold at the time.“Though this task is time-consuming, we decided it was worth the time necessary to provide the system with additional security.”
Kazuo Hirai, chief of Sony Corp.’s PlayStation video game unit, in a news statement Monday tells customers that he is hoping to get, at least parts of, the PSN Network back online this week. Second, Hirai tells news that SOE is working with the FBI to handle the security breach of its San Diego, Center.
In a news statement today, Sony Online Entertainment said that on Monday it learned that SOE customer personal and financial information was stolen during a breach on April 16 and April 17.
While initial erroneous news reports claimed that all seventy-five million SOE customers were victims of the breach, Sony Online Entertainment says the number is instead 24.6 million SOE accounts. Of those account, Sony OnlineEntertainment tells news that there are roughly thirteen thousand SOE non U.S. customers and eleven thousand EU customers. The news statement does not indicate how many U.S. customers could be victims.
Sony Online Entertainment tells news that the cause of the breach was SOE’s backbone using an outdated database that used a 2007 platform. Sony did not tell news why, in 2011, it was still using “an outdated database from 2007.”
“SOE will grant customers 30 days of additional time on their subscriptions, in addition to compensating them one day for each day the system is down” the company added.
